SPA INFORMATION

Spa Nirvana Wellbeing Retreat
45 McNamara Ave
Airport West, Victoria
Australia 3042

T: +61 3 9330 2955


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Shop
Monday  9.30am - 5.30pm
Tuesday 9.30am - 5.30pm
Wednesday 9.30am - 9pm
Thursday 9.30am - 9pm
Friday 9.30am - 6pm
Saturday 9am – 5pm
Sunday Closed

Products
The most powerful ingredients in skincare come from the safest source… nature. For over two decades, Pevonia has been the leader in delivering natural skincare solutions to the finest spas and professional aestheticians worldwide. Pevonia’s award winning products and in-spa treatments are coveted by celebrities, influencers, and consumers worldwide for their aesthetician-proven ability to deliver outstanding solutions that restore, rejuvenate, and revitalize all skin types.

Facilities
Treat yourself to ritual journeys in 10 outstanding treatment rooms. Pamper solo or with a partner in one of our dual rooms. As a guest you will have complimentary use of our relaxation lounge, herbal teas, lockers, change rooms and towels, and for spa treatments the use of gowns and slippers.

Suggested Attire
Casual, comfortable attire is best. Spa attire will be provided for all spa ritual treatments. Underwear is required for all treatments. Swimwear can be worn for all body, steam and water therapies, however disposable underwear can be provided. Jewelry and valuables should not be brought to Spa Nirvana as we do not accept any responsibility for lost or stolen items.

Reservations
A 40% deposit is required at the time of booking to secure your personal treatment selection and spa therapist.

Arrival Time
To achieve the full benefits of your spa experience, we encourage you to arrive 20 minutes before your scheduled treatment time, allowing you to put your feet up and take full advantage of the “Nirvana Tea Ritual”.

Mobile Phones
While a necessary part of modern living, mobile phones are not permitted at Spa Nirvana. If necessary, we ask that you switch them to silent to be mindful of other guests having well deserved time out.

Arriving Late
Arriving late will limit the time of your treatment so we strongly encourage early arrival. As a courtesy to all our guests treatments begin and end as scheduled.

Cancellation Policy
We understand that unforeseen situations may require you to reschedule or cancel an appointment, however we kindly ask that you provide us with 24 hour notice for any cancellation or alteration of a scheduled appointment, otherwise a 40% cancellation fee will be charged. Confirmation of an appointment is acknowledgement of this policy.

Gifts of Wellbeing

Gifts of Wellbeing are a purchase made with terms and conditions.

Gifts of Wellbeing expire 12 Months from date of issue and are not refundable or redeemable for cash.
Gifts of Wellbeing must be presented on arrival and are fully redeemable on all products and full priced treatments from the menu of services.

Gifts of Wellbeing strictly exclude sales and redemptions on season specials and weekly specials.

Gifts of Wellbeing can not be re issued to another person after transaction is complete.
Gifts of Wellbeing can be used to secure scheduled appointments and also to redeem cancellation charges.
Spa Nirvana disclaims any responsibility for any Gifts of Wellbeing that are lost or stolen.
The purchase of a Gift of Wellbeing confirms acknowledgement of this policy.

Group Bookings
Group bookings can be scheduled on any operating day of the week and can be tailored to meet your specific needs.

Payment
Cash, Eftpos, Visa & Mastercard accepted.
Credit Card surcharges apply.